Hosting and Application Management
SaaS Services include Secure Application Hosting, Operation and Monitoring in a Certified Data Center, with proven Application Management by the genuine planfocus Software Team.
Our Hosting and Application Management Services live up to the highest standards:
- Secure hosting for production of the entire CCO® Solution in a certified data center.
- Main production locations in Europe and USA with major relevant certifications including ISO 27001, ISO 9001, PCI DSS, Certified SSAE 16/ISAE 3402 and others.
- Co-Location in other countries upon request.
- Hosting is conducted in a secure Facility with Enterprise Storage, Network Connectivity, Business Continuity. Availability 24x7x365, with guaranteed SLAs and Monitoring.
- Application Management includes TEST/PROD environments and includes Database Management as well as management and installation of software updates.
- Incident Management and Ticketing.
Please request an informative offer and you will be surprised about the price level in comparison to a direct in-house IT hosting.
Application Management and Monitoring
- Application Monitoring, Continuity Management, Regular Backups, 24×7 Ticketing.
- Cashpoint data interface to CCO®. Based on use of data concentrator which will send the individual client data from a central for all clients.
- Automatic e-Mail sending of order documents as configured by customer within the CCO® configuration.
- CCO® access provided for customer cash agents and bank branches.
- Unlimited users, authorization/authentication by means of CCO®. Individual LDAP connection can be provided upon request.
- Data center can support for individual audits upon request, fees may apply based on efforts to support an audit.